Frequently asked questions

Yes. Finding partners, posting trips, chatting and every core feature are free for trekkers, forever. We do not sell your data or show ads based on your personal data.

No, you can read region guides, permits, cost breakdowns, itineraries and the blog without one. To see full trip details, post trips, request to join or chat, you need to sign up and complete your profile.

Your level (Beginner, Intermediate, Advanced or Expert) comes from an experience score based on the number of treks you've done, total trek days, the highest altitude you've reached, high passes crossed, certifications, your fitness self-rating and treks confirmed by past groups on the platform. Hover over any level badge to see the breakdown.

It compares a trip or trekker with your profile: date overlap, level fit, region interest, budget style, pace, shared languages and whether you are in the same city. The top reasons are shown next to the score.

Nobody, until you choose to share them. You can share specific channels (for example WhatsApp only) with one person or with a trip group, and revoke that share at any time.

You choose: Public (visitors see a limited card with a blurred photo), Community (signed-in trekkers only, the default) or Hidden (only people in your trips and groups). You can also set the visibility of individual fields. Your date of birth is never shown, only an age range.

They can no longer see your profile, trips or messages, or send you requests, and they are removed from your 1:1 conversations. They are not notified.

Don't send it. Report the message. Pay agencies and guides directly and never pay strangers in advance.

Since April 2023, foreign trekkers need a licensed guide in most national parks and conservation areas, and restricted areas such as Manaslu and Upper Mustang also need a registered agency and at least two trekkers. Enforcement varies, so check the region page and verify before you go.

No. They are approximate estimates, labelled with a "last verified" date. Always confirm current fees with the Nepal Tourism Board, the Department of Immigration or your agency.

No. We connect trekkers. We do not organise treks, verify users, or collect or hold money. Estimates in the cost planner are just planning tools.

Go to Settings → Account → Delete account. Your profile is hidden immediately and permanently deleted after 30 days. You can also download all your data there.